Frequently Asked Questions

General Info

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Is there a train to ride on?

     No, during a regular visit there is no ride on train.  During many of RRM's special events, one is brought in just for the event and there are plans to add one in the future.   

Is there a military or first responder discount? 
     Yes, military and first responders receive a $1.50 discount with valid ID. 

Is the Museum indoors or outdoors?
     RRM is composed of indoor and outdoor elements.  Our Gallery and the majority of our exhibits (Quebec, Tower 17, Caboose, Model Train room, etc) are indoors but walking outside is required to get from exhibit to exhibit.  The Garden Railroad is outdoors.

How accessible is the Museum for wheelchairs and strollers?
     Our Gallery, Model Train room and Garden Railroad are wheel chair and stroller accessible.  There are sidewalks leading from the Gallery to the Caboose and the Quebec but there are no ramps leading into the Quebec or Caboose. 

How long does a tour last?
     A docent led tour lasts approximately 45 minutes to an hour.  For this reason, we advise patrons to arrive at least one hour prior to closing to ensure enough time to see all of the exhibits.   All visitors are required to be on a docent led tour.  Tours leave approximately every 20 mins.

Can we tour RRM without going on a docent led tour? 
     For the safety of our guest and our exhibits, all exhibits are locked and require a docent to enter.  

Are pets allowed on Museum grounds? 
     The Rosenberg Railroad Museum has a strict, no pets policy.  Service dogs are welcome.

 

MEMBERSHIP FAQ'S

I didn't receive my membership card / I am not sure if I am still a member?

Contact the Museum at 281-633-2846 or by using our Contact Us form and we can verify your membership status and expiration date.

Are there limitations on who can be included as part of the Family Membership level?

The limitations on the Family membership are: You must include at least one and no more than two adults and it includes up to a total of 5. Children under 2 may visit without being included under the membership. Children 15 or over are considered adults.  You also have the option to increase the number of children for your Family membership for $10 each additional person. 

Are members allowed to go to all areas and buildings during each visit?

Unless an area has been reserved for a special purpose, members may visit all areas on the museum property. However, note that a tour guide is required for visiting all areas except the Museum Gallery (main building), Education Station Playroom, and Caboose.

Do members have to pay for special events?

Unless noted differently in promotion material for the event, your membership includes visiting museum grounds and buildings but NOT for special events (festivals or fundraiser parties).  


booking field trips and other groups

Field trips:  Please go to our field trip page or email tracy.hobdy@rosenbergRRmuseum.org 

Field trips:  Please go to our field trip page or email tracy.hobdy@rosenbergRRmuseum.org 

Senior / Special Interest / Special Needs groups:  Please contact us for reservations and rates.  

Senior / Special Interest / Special Needs groups:  Please contact us for reservations and rates.  


Photos at the museum

What are the rates for amateur and professional photographers?  Private photo shoots?  
   Click here to review RRM's photo policy.   

**The Museum also reserves the right to photograph program participants and visitors. Please be aware that these photos are for the use of the Museum only and may be published for publicity purposes. If you do not wish to be photographed, please notify staff. **


DONATIONS

Does RRM take donations from private collectors?
     RRM is always interested in receiving items related to railroading.  In particular, items related to the three railroads who travel the rails behind the museum - the BNSF (Burlington Northern & Santa Fe), Union Pacific, and Kansas Missouri & Texas Railway (also known as "The Katy".) We would also be glad to take a look at photos of items to determine if they fit with RRM's mission. Start this process with an email to the museum, or check out our Contact Us page for options.

Like to donate to us?  Visit our Donate Page to see how you can help RRM today.  

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